At Luxedesert, we use text messaging to provide customers with updates about our products, promotions, special offers, and other shopping-related information.
This page explains how our SMS marketing program works and the terms that apply when you choose to receive text messages from Luxedesert.
1. SMS Program Overview
By voluntarily providing your mobile phone number and checking the applicable consent box or otherwise affirmatively opting in to Luxedesert's SMS program, you agree to receive recurring automated promotional and marketing text messages from Luxedesert at the mobile number provided.
Messages may include information about:
New beauty products
New arrivals
Product updates
Special offers
Promotions and discounts
Limited-time offers
Shopping-related updates
Other Luxedesert marketing communications
Consent to receive marketing text messages is not a condition of purchase.
2. Message Frequency
Message frequency may vary.
The number of messages you receive may depend on promotions, product launches, special offers, seasonal campaigns, and other Luxedesert marketing activities.
We do not guarantee a specific number of messages per month or week.
3. Message & Data Rates
Message and data rates may apply.
Your mobile carrier may charge you for text messages or data depending on your mobile plan.
Luxedesert is not responsible for charges imposed by your wireless carrier.
If you have questions about messaging or data charges, please contact your mobile service provider.
4. How to Opt In
You may opt in to receive Luxedesert marketing text messages by voluntarily providing your mobile phone number through an applicable Luxedesert signup form or other authorized SMS enrollment method and providing the required consent.
By opting in, you confirm that:
You are the authorized user of the mobile number provided, or you have permission from the authorized user to enroll the number.
The information you provide is accurate.
You understand that messages may be sent using automated technology.
You understand that message frequency may vary.
You understand that message and data rates may apply.
You understand that consent is not required to purchase products from Luxedesert.
5. Opting Out
You can stop receiving Luxedesert marketing text messages at any time.
To opt out, reply:
STOP
After you send STOP, you will receive a confirmation message acknowledging your request to unsubscribe, and no further promotional messages will be sent unless you separately provide consent again, subject to applicable law.
You may also contact Luxedesert directly if you need assistance with your SMS subscription.
Please note that opting out of marketing messages does not necessarily prevent you from receiving non-marketing communications that are necessary to fulfill an order or provide requested services.
6. Getting Help
If you need assistance with the Luxedesert SMS program, reply:
Your decision to subscribe to Luxedesert marketing text messages is completely optional.
Consent to receive recurring automated promotional and marketing text messages is not a condition of purchasing any Luxedesert product or service.
You can shop with Luxedesert without enrolling in our SMS marketing program.
8. Types of Messages
Depending on your subscription and applicable consent, Luxedesert may send promotional messages relating to:
Product Updates
Information about new products, new arrivals, product availability, and updates to our beauty and self-care collection.
Promotions
Information about discounts, special offers, promotional events, and limited-time opportunities.
Shopping Updates
Other marketing communications related to the Luxedesert shopping experience.
Marketing messages are intended to provide information that may be relevant to your interests as a Luxedesert customer or subscriber.
9. Automated Messaging
Luxedesert may use automated messaging technology to deliver SMS marketing communications.
By opting in, you acknowledge that messages may be sent automatically to the mobile number associated with your subscription.
You understand that message frequency may vary and that you can opt out at any time by replying STOP.
10. Mobile Number Changes
If you change, transfer, deactivate, or otherwise stop using the mobile number associated with your Luxedesert SMS subscription, please update your information or contact us.
You are responsible for ensuring that any mobile number you provide to Luxedesert is accurate and that you have the appropriate authorization to enroll that number.
11. Carrier Support
Luxedesert's SMS program may be available through participating wireless carriers.
Message delivery may be affected by your mobile carrier, network availability, device settings, geographic location, or other circumstances outside Luxedesert's control.
Luxedesert does not guarantee that every SMS message will be delivered successfully or immediately.
12. Privacy & Use of Your Information
When you sign up for Luxedesert SMS marketing, we may collect and use information associated with your subscription, including your mobile phone number and information necessary to administer the SMS program.
Your information may be used to:
Send requested SMS communications.
Manage your SMS subscription.
Process opt-out requests.
Provide customer support.
Maintain records of consent and subscription preferences.
Comply with applicable laws and regulations.
Prevent fraud or misuse of the SMS program.
For additional information about how Luxedesert collects, uses, and protects personal information, please review our Privacy Policy.
13. SMS Information Sharing
Luxedesert may use third-party service providers to help operate, manage, and deliver SMS communications.
These providers may process information necessary to deliver messages, maintain subscription records, manage opt-in and opt-out requests, and provide messaging-related services.
Luxedesert requires service providers to handle information in accordance with applicable agreements and applicable law.
14. Promotional Messages vs. Transactional Communications
Luxedesert may send different types of text communications.
Marketing Messages
Marketing messages may include promotions, special offers, new product announcements, discounts, and other promotional content.
These messages require the appropriate consent where required by law and can be stopped by replying STOP.
Transactional or Service Messages
Certain communications may be necessary to provide services you requested or complete an order.
These may include communications related to your order, account, customer service request, or other transaction.
Opting out of marketing SMS does not necessarily prevent you from receiving essential service-related communications where permitted by law.
15. Your Responsibility
By enrolling in Luxedesert's SMS program, you agree to provide accurate information and to use the SMS program only for lawful purposes.
You should not enroll a mobile number that you do not own or have authorization to use.
If you believe your mobile number has been enrolled without your permission, please contact Luxedesert immediately.
16. SMS Terms & Privacy Policy
Your participation in the Luxedesert SMS program is also subject to:
Our Terms & Conditions
Our Privacy Policy
Any applicable terms presented at the time of SMS enrollment
These policies are intended to work together and explain your rights and responsibilities when interacting with Luxedesert.
17. Changes to the SMS Program
Luxedesert may modify, suspend, or discontinue its SMS marketing program or change the way the program operates at any time, subject to applicable law.
We may also update these SMS Marketing & Messaging Compliance terms from time to time.
When changes are made, the updated version will be posted on this page and the Last Updated date will be revised.
18. Contact Luxedesert
If you have questions about our SMS program, consent, messaging, or your subscription, please contact us.
